Policies

Membership Cancellation Policy Terms

You are able to cancel your membership at any time. Please note that we do not issue refunds for previous payments.

That means that when you cancel you will have access to your account through the paid period and will not be billed again. 

Please note: If you are a member and cancel and decide to come back later, you are not guaranteed the same membership rate. You will be billed at the current member rate (which may be higher).

You can cancel your membership one of two ways: 

  1. Email customer service at: [email protected] and let them know your request. 

  2. You can cancel inside of your membership by:
    • Log in to your account.
    • Click on your Avatar in the top right of the page.
    • Select Settings from the dropdown.
    • Click Billing Info in the top right of the page.
    • Hit the Cancel button.

 

Have another question? You can send our team an email at: [email protected].

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